Phoenix WinNonlin, NLME and Connect Customer Forums [Software]

posted by SDavis Homepage – UK, 2010-03-18 10:06 (5515 d 16:55 ago) – Posting: # 4931
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Dear all,
I am pleased to announce the launch of Pharsight's new product-focused discussion forums for customers. The forums are part of a larger online initiative, the Pharsight Extranet.

I would stress these are in no way meant to replace Helmut's and the rest of the contributors excellent discussions here on BEBAC, but to give an arena for Pharsight software based discussions. In the past I know that many of these have been discussed on this board and thank many of you for your tips and comments on Pharsight's implementations of various routines. I hope you will continue to read and comment on both boards depending on your interest/question.

A one-time registration will give you access to Pharsight's new discussion forums for Phoenix WinNonlin, NLME™, & Connect™ as well as PKS™ and WinNonlin® Classic.

Discussion categories for each product have been established and will become home to a growing collection of helpful product information, tricks & tips, and how-to's.

The Extranet also contains a growing library of product and scientific documents available for download. It is our hope that the Pharsight Extranet becomes a valuable online resource where members of the PK/PD analysis and modeling communities can share ideas and information.

Also available are Online support issue tracking and a Online support knowledgebase, both of these have been available for a while but hopefully should be more accessible and integrated as Pharsight adds more functionality in the coming months. Planned enhancements include, online training courses etc.

We are excited about this new resource and look forward to how it will improve interaction within the scientific community as well as the support and interaction between Pharsight and our customers. However I would stress that an actual bug should still be reported to Support as usual to ensure a timely review and response


Reminder - If you are a WinNonlin or WinNonMix user and have not upgraded to Phoenix WinNonlin or Phoenix NLME - it's free! (WinNonlin Enterprise customers also get the Connect module)

Also if you are using 6.0 still please do upgrade to 6.1 as soon as possible as lot of minor, but nice to have, features were added in this release. 6.1 will also be the only version supported by the forthcoming Phoenix Validation Suite.

Best regards, Simon.

Simon
Senior Scientific Trainer, Certara™
[link=https://www.youtube.com/watch?v=xX-yCO5Rzag[/link]
https://www.certarauniversity.com/dashboard
https://support.certara.com/forums/

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